Testimonials
We have found that John gives us sound and practical advice - not the one-size-fits-all recommendations that we might have expected, but useful help tailored to our business needs.
David Harrington, Director, Quality Registration Services Ltd
John has provided our company with a great service in the years we have used his firm. He is very personable and easy to work as well as being very knowledgeable on his subject. We would have no hesitation in recommending him on any H&S matter.
Phil Chesworth, Director, Midland Bearings Ltd
 I do this recommendation as someone who has to administrate the H&S for our group to the people responsible for Operations on several sites. I have found Southall Associates very approachable, very informative and always willing to help when I face an area of concern I don't have the knowledge or expertise to deal with. They are always professional with clear and concise communication. I rely on their excellent website and our own personal pages as a reminder for training, checks and generally to keep an eye on what's going on at which sites. So far, I have not been disappointed with their service.
Sharon Mathura, Lords Builders Merchants
John Southall and his team provide top quality Health & Safety advice with practical support. Through wide industry experience John provides an integrated service, that links with and understands the needs of the client. Operating to a high professional standard, Southall's provide confidence and integrity, constantly updating clients and delivering expert follow through. I have been very impressed with the service John and the team provide, and how they have adapted to support our changing business, and would recommend them without hesitation.
Phillip Kent, Director, Blue Earth Foods Ltd
It is now one year since we first contracted the services of Southall Associates and I felt it was now time that I expressed my sincere thanks to you and your team for all that you have done for Wilcox Granite & Granite Planet. Click here to read more
Annette Bellamy, HR & Safety Manager, George Wilcox
We have used the services of Southall Associates for around three years now and I can state categorically that we have been delighted with the service John and his team provides - without Southall Associates our restaurants would not be as safe, clean and well run.
All of the technicians at Southall Associates are ex- h&s enforcement officers and it shows: their knowledge on food safety and the general principals of health and safety in the work place is second to none and the practical guidance we get has contributed greatly to our achieving 5 gold starts (awarded by the local council after a thorough audit by an Environmental Health Officer) for cleanliness and safety in all of our restaurants' kitchens.
What underpins the effectiveness of Southall Associates is their IT platform and the simplicity and logic of the on-line support service - it is impossible not to be organised and have everything well planned with this level of back up.
The guys at Southalls are always on the end of the phone when needed, undertake audits through the year for us and advise on changes in legislation.
They are professional, helpful, intelligent and incredibly good value-I cannot rate them highly enough.
John Whitehead, Director, Le Bistrot Pierre Restaurants
We previously used a company who weren't being as specific as we wanted regarding H&S. We had to create systems to back up what we were doing and felt there wasn't that much guidance. Our risk assessments were too general and not specific enough. We needed a company who would look at what problems we had and to highlight other areas where we should be concentrating on.
We chose Southall Associates as they specialised in builders merchants. We have been very happy with the service provided. Having 6 month audits are invaluable as well as the audit reports, saying what we should do. It has also been very easy to make contact and get answers to questions.
Southall's web enabled facility has been an invaluable tool to keep us on our toes when it comes to our Health and Safety requirements.
Shanker Patel, Managing Director, Lords Builders Merchants
 The difficulties we had with regard to H&S were being able to monitor and control all issues pertaining to H&S without the need to employ someone directly to do so.
We chose Southall Associates based on recommendations from many NBG Members – not one bad comment received. Our experience of dealing with them has been excellent – Whatever has been promised / agreed has been strictly adhered to.
The greatest benefit is the online system – not having to file through reams of paperwork to get the information required, not just for me but for the managers as well – also all reminders are done automatically, and they can’t get buried under a pile of other work – they need to be addressed.
The main advantage of their service is keeping all aspects of H&S and statutory law requirements under one company’s control and guidance.
Phil Kruse, Director, PGR Timber and Builders Merchants
Southall Associates were recommended to us by a fellow NBG member and after meeting them they appeared to be a professional and helpful company with a great product that would make health and safety a lot easier and less time consuming. We have found Southall’s to be very helpful and willing to adjust their systems to our needs. They are always contactable should we have a problem. The online system keeps everything together and is easy to use. We also get email reminders when things are due which means we don’t need to think about it.
Branch Manager, County Building Supplies Ltd
 We chose Southall Associates as everything we needed was available to all branches online and that there is always someone at the end of phone when we need help and advice. My experience in dealing with Southall Associates has always been great as all very helpful and friendly. The greatest benefit for me is that the Managers/branches have their own sites information online and that they are responsible for this. One of the major advantages for me is that communication with the branches is better and that I don’t receive numerous emails/phone calls as all the information they require is on the website and that they can phone Southall Associates directly.
Sarah Lovell, Group PA, Skyline Roofing Ltd
We felt that every time we reviewed our H & S we had to virtually start again. Previous advisors all had their own specialties’ and agendas, but rarely in our industry. We could immediately tell that the online system was the innovation we had been waiting for. The combination of online and prompt telephone service continues to make the process as easy as possible.
I can at the touch of a button confirm each branches individual h & s performance, whilst you can always do more, I do have the comfort in knowing we are genuinely protecting the health of our staff, suppliers and customers and not just box ticking.
The online system continues to evolve, the new online training is a very time and cost effective method of ensuring staff know both ours and their responsibilities.
Mark Mulvey, Managing Director, Hevey Building Supplies Ltd
 We chose Southall Associates not only because they could offer a full service to us including both workplace risk assessments as well as fire risk assessments, providing us with a Health & Safety manual for our staff. Most importantly the online system that Southall Associates offer has allowed our branch managers to meet their Health & Safety responsibilities with greater understanding and ease allowing them to concentrate more on the day to day running of their branch. All they need is easily at hand online including risk assessments, and downloadable copies of training certificates, engineering reports etc. The Online system also allows monitoring at head office level of all branches, making it easy to ensure that they are complying correctly.
We have found Southall Associates completely professional and very easy to talk to. If we have a question or concern about anything new that arises we know that a quick e-mail to the Southall’s office will be answered fast and with all the information we need. We now have full confidence that we are doing the right thing not only as an employer meeting its responsibilities, but most importantly the right thing for our staff and customers. We are always brought up to date quickly when regulations change and with the online system we now have all we need at our fingertips.
Since we have been working with Southall Associates there is no doubt our workplaces are a safer place and our staff have learnt to appreciate both the needs of Health & Safety as well as spotting the dangers that can arise so easily in a busy builders merchant. At all levels of the company there is a much ‘healthier’ attitude and understanding to Health & Safety in general and with the use of the online system it has become part of our day to day work and not seen as a ‘chore’ like it may once have been.
Martyn Hammond, Business Development Manager, Coomers Ltd
 We wanted a company to help us sort out our legal compliance with the health and safety laws and Southall Associates ticked all the boxes for us. We found Southall Associates to be a very professional company with a good personal touch, which gives us the confidence to know that they are always happy to help.
Gerry Barton, Managing Director, Chiltern Timber and Building Supplies Ltd
“All I can say is a big THANK YOU! Been a great help and would recommend you to anybody that ever needs any H&S help.”
Sejal Modvahdia, Express Ways Ltd
 Southall Associates online system has proven to be an asset for our company, aiding us to store all health and safety related documents, including guidance notes and the reference library on legislation.
Our branch managers have found it simple and easy to use. They particularly like the way the system generates e-mail reminders for maintenance jobs and staff training issues - this is already proving to be invaluable.
The system allows senior management to gain an overview of the health and safety at the various sites without leaving the desk! The Operations Director and Health and Safety Adviser discuss the data collected via the system at a monthly review meeting and give feedback to the various branches.
On a recent visit from the local authority health and safety enforcement officers, the system was endorsed. They were impressed with the simplicity and efficiency of the online system. In short they found it to be a very proactive and user-friendly.
As a Timber and Builder's merchants we have found it is perfectly tailored towards our business. The online system was a major factor for Lawsons in their recent review of health and safety advisers.
I would have no hesitation in recommending the system to other companies, with either a single or multi site operation.
Joe Inzani, Managing Director, Lawsons Timber and Builders Merchants
 As a company involved in the construction industry we are keen to ensure the health and safety of our staff and contractors. We have been very satisfied with the support from Southall Associates. They have enabled us to achieve CHAS accreditation, produced workable site risk assessments and health & safety handbooks for staff and contractors. They provide regular site audits to verify standards remain high and are always at the end of the phone for competent advice.
Mark Lee, Managing Director, Miles Partitioning Industries Ltd
"We have been more than pleased with our decision to subscribe to Southall Associates Safety Plus health and safety support package.
They have put together site specific health and safety documentation which is easy to understand and implement across our 3 sites. In addition their regular audits ensure that our systems are up-to-date with current legislation and operational changes relevant to our business.
It is reassuring to know that they are on hand for advice and guidance at any time and that we are complying with all health and safety legislative requirements."
Grev Coomer, Managing Director, Coomers Ltd
“As an electrical contractor operating within the construction industry on a nationwide basis, we fully understand our commitment to continually improve and ensure our health and safety management systems are of the highest quality.
To enable us to fulfil our commitments we employed the services of Southall Associates Ltd as our Health and Safety Consultant.
They have enabled us to manage our health and safety systems more efficiently, including the provision of invaluable training sessions.
We have obtained CHAS accreditation through Southall Associates, and found both John and Angela, very professional and diligent in the work they carried out for CES.
Therefore we would have no hesitation in recommending Southall Associates, to any future company.”
Matthew Williams, Commercial Manager, Countrywide Electrical Services Ltd
 “Southall Associates provided us with a tailored health and safety solution, enabling us to meet our legal obligations. I would have no hesitation whatsoever in recommending them to any other organisation.”
Mark Parnaby, Director, MTC Insulation Solutions Ltd
“Southall Associates created a customised system for risk assessing and other general information which was simple, effective and covered a great variety of spaces and activities. We have continued our relationship with the company as a result and their practical and constructive approach has proved extremely useful.”
Chief Executive, Midlands Art Centre
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